Your device and where you use the app (iPhone, Android or web browser).
What you were doing, what you expected, and what happened instead. A screenshot helps.
Common requests
Delete your account: from your profile in the app, or by email following the steps on the account deletion page.
Subscriptions: App Store and Google Play subscriptions are managed from your Apple or Google account. Purchases made on the web are managed from the Subscription screen in the app.
Coaches and teams: if you cannot see a plan a coach shared with you, send us both email addresses and the name of the plan.